How to Change your Windows Domain Password on Citrix. This document provides a step-by-step set of instructions on how to change your domain password online using the Citrix webpage. This password is used to log into departmental Windows computers and resources. A single place to simplify delivery of Citrix technologies. Provide secure access to apps, data and IT tools. Deploy on any cloud or infrastructure.

Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client.

Password with Automatic Push

If Receiver only prompts for a password, like so:

After you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.

Alternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Here's how:

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To use Duo Push if your password is 'hunter2', type:

To use the passcode '123456' if your password is 'hunter2', type:

To send new SMS passcodes to your second phone if your password is 'hunter2', type:

The comma is Duo's default separator character between your password and the Duo factor. Your administrator may have changed this to a different character. Be sure to follow the instructions sent to you by your organization if they differ from what's shown here.

Passcode for Factor Selection

If Receiver does prompt you for a 'Passcode' as shown:

Use the 'Passcode' field to tell Duo how you want to authenticate. Here's how:

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To send a Duo Push request to your primary phone, type:

To send a Duo Push request to your secondary phone, type:

To use the passcode '123456', type:

To send new SMS passcodes to your second phone, type:

We recommend using the desktop application Citrix Workspace to access engineering software remotely.

Please use your engineering X: Drive to save all work

Citrix Workspace

1. Download and Install the Citrix Workspace that is compatible with you Operating System (Mac or Windows)
2. When Prompted to ‘Add Account’, add https://engbucitrix.cloud.com/(PLEASE NOTE, From off campus, you will need to be connected to the BU VPN)
3. Enter your BU credentials as: adusername and your Kerberos password
4. Go to Apps then All Apps to view all available engineering software.

Web App

If the Citrix Workspace install fails, user can launch Citrix Applications via the web. This method is known to be slower than the Workspace tool.

1. In any web browser, browse to https://engbucitrix.cloud.com/
2. If Citrix Workspace is not detected following the steps below. If Citrix Workspace is detected, skip to step 3.

• Select: Switch to user name and password (Listed Below LOG ON)

3. Log on using your BU Username and Password

Citrix Workspace Download

4. Select which application to launch. This will launch in Citrix Receiver.

Citrix Password Policy

Instructional Labs

• Once logged into the lab machine using your BUusername and Kerberos Password locate Citrix Workspace n the ‘Start Menu’:

• Log on using your BU Username and Password

Update Citrix Server Address

Citrix Gateway Reset Password

1. Open Citrix Workspace and click on your name in the top right of the screen. Select Accounts from the drop down menu
2. Select the old Server/Account and click Remove
3. Click Add to add a new server
4. Follow the instructions from Step 2 of Citrix Workspace to add the correct server